At Ria’s Radiance, we are committed to delivering your jewelry with care and efficiency. Below is our official shipping policy.
We are pleased to offer free shipping on all orders within Malawi. You will not be charged any delivery fees at checkout.
Orders typically arrive within 3 to 7 business days, depending on your location within Malawi. Please note that delivery times are estimates and may vary due to courier schedules, holidays, or unforeseen circumstances.
Once your order is placed, we carefully prepare and package your items for safe delivery. You will receive confirmation once your order has been dispatched.
If your order arrives damaged or faulty, contact us immediately at riaradiance1@gmail.com with your order number and photos. Our team will assist you promptly.
If a delivery attempt is made and the package is not collected, it may be returned to us. We are not responsible for lost or unclaimed packages. Customers should track deliveries and ensure someone is available to receive them.
Once orders are shipped, Ria’s Radiance is not liable for courier delays or missed deliveries, but we will assist in resolving any shipping issues.
Need help with your shipment?
Email us at
riaradiance1@gmail.com
with your order number in the subject line.