Ria’s Radiance (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services in Malawi.

Information We Collect

• Contact details: Your name, phone number, email, and address.
• Order details: Delivery address, items purchased, and payment confirmation.
• Customer interactions: Messages or inquiries you send us.
• Usage data: Limited information such as how you use our website or social media pages (e.g., items you view or add to your wishlist).

We collect this information directly from you or automatically when you interact with our services.

How We Use Your Information

• Process and deliver your orders within Malawi.
• Communicate with you about your purchases, inquiries, or promotions.
• Improve our products, services, and customer experience.
• Prevent fraud and ensure secure transactions.

We do not sell your personal information. Information may only be shared with trusted service providers such as payment processors and delivery partners to complete your order.

Data Security and Retention

We take reasonable steps to protect your data. However, no method of storage or transmission is completely secure. We keep your information only as long as necessary to provide services and comply with legal requirements.

Your Rights

You may request to access, update, or delete your personal information, or opt out of receiving promotional messages, by contacting us.

Contact Us